You can give feeedback on the stadium at Stadium.Utah.edu.
On what:
There are not enough entrances—or maybe staffing or e-ticket issues.
Whatever it is always a mess. If you aren’t 1 hour early good luck making the kickoff.
And the concourses during the game are worst than rush hour traffic—mistake to remove the food trucks from south end zone.
Thank you for letting me vent/rant. I now fell better.
LOL.
I think that is the dumbest decision made so far, in terms of customer service. The waits at halftime for a hotdog and a drink were ridiculous. (Not to mention the inability simply to move around out there without elbowing one’s way through several food lines.) It’s a serious problem for fan enjoyment of the game experience.
Adding insult to injury, by the time I got up to the service counter they were out of hotdogs. Really?
We got there early too, and I noticed that the concession area lines were really short. I got a couple of bottles of water within a minute or two. As we went in, I commented to my son about how much the line problem had improvedI When I came out at halftime, I realized that I was very mistaken. I hope they can do something to fix it. Otherwise it really detracts from the game experience.