I think that is the dumbest decision made so far, in terms of customer service. The waits at halftime for a hotdog and a drink were ridiculous. (Not to mention the inability simply to move around out there without elbowing one’s way through several food lines.) It’s a serious problem for fan enjoyment of the game experience.
Adding insult to injury, by the time I got up to the service counter they were out of hotdogs. Really?
We got there early too, and I noticed that the concession area lines were really short. I got a couple of bottles of water within a minute or two. As we went in, I commented to my son about how much the line problem had improvedI When I came out at halftime, I realized that I was very mistaken. I hope they can do something to fix it. Otherwise it really detracts from the game experience.